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Our Course Cancellation Policy at Gateway Safety Services Ltd.

Gateway Safety Services Ltd. requires anyone who is taking courses to pay at the time of booking. Our class size is limited, and we need to ensure maximum student attendance.

Cancellation Policy

All requests for withdrawal from these courses must be made 1 business day prior to the class beginning. Non-attendance or stopping payment does not constitute notice of withdrawal from a course. Refunds are available only to students who follow formal cancellation procedures before deadlines. To do so, you may call our Lethbridge office at 403-328-8496 or 1-866-922-4283. If a student leaves a course without proper notification, or does not show up for class at all, the student is not considered eligible for a refund. If Gateway Safety Services Ltd. cancels a course, a full refund of fees will be made. Be advised: Course cancellations are extremely rare.

Refund Policy

All refunds must be accompanied by the original receipt and are subject to a 10% administrative fee in the first 3 months. 25% administrative fee after 3 months, and after 6 months, a 50% administrative fee will apply.


Upon registration, the client acknowledges and accepts the conditions of the payment/cancellation policy. No Refunds after 1 year. No refunds on any Driver Training packages.


Please note that this does not apply to companies that are paying for their employees as we deal with payment in a different manner.


Thank you

Gateway Safety Services Ltd.

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